MAA Membership FAQs

I CANNOT LOG IN!
TO BE ADDED WITH WA INSTRUCTIONS

I AM NOT RECEIVING ANY EMAILS FROM MAA

This is a frustrating situation for all of us!  You can start by checking your spam folder for emails from MAA (MassArbor.org) or Carrie Martin.  If you find our emails there, mark them as NOT SPAM. 

Some email servers will reject an email outright, without notification to the sender or the recipient.  In this case, you have two options.  You can contact MAA with a different email address to use for your member record.  Or, you may look at whitelisting the MassArbor.org domain.  The linked article may help or there may be other more current information available by googling "How to Whitelist a domain."

MY COMPANY IS A MEMBER - DO I NEED TO BE A MEMBER?

To receive member discounts on events or certification materials, YES, everyone needs a membership. Please visit the Types of Membership page for details. When a company has a primary COMPANY member holder (generally the owner), all other employees may then join as AFFILIATES. 

MAA offers a few events each year that extend member discounts to all company employees regardless of membership status.

Further, it is possible to become and remain certified without holding an association membership. Most people find, however, that it is more convenient to have a membership for the communication about events and discounts to credit-earning events.

To obtain a membership, GO TO THE JOIN TAB.  The application will ask you to select a membership type. If your company already has a membership, you would select Affiliate.

I'D LIKE TO USE THE MAA LOGO ON MY WEBSITE
Terrific!  We encourage our members to proudly display the MAA logo on their websites, email signatures and business cards.  Please use the CONTACT US form to receive a high resolution logo for your company's use.  We will send it over to you via email.

I BOUGHT A STUDY GUIDE AND I CAN'T LOG IN.
Study Guide access is not automatic at purchase.  Settings must be adjusted by our office team.  In general Study Guide access should be available within 1-2 business days.  If you're having problems after that time, please contact the office!  

Don't see your question listed here?  Contact MAA.  We'll use your feedback to generate more helpful FAQs for our website visitors.